Hikvision has unveiled a series of upgraded one-stop solutions designed to simplify the process for installers working with small- and medium-sized businesses (SMBs). These solutions aim to address common challenges faced by installers while helping businesses grow with easy-to-use, customizable packages tailored to specific needs.
The new offerings are accessible through a dedicated SMB section on the Hik-Partner Pro platform, which enables installers to select product combinations, generate quotes, and share them with clients quickly. In addition, a smart ordering tool has been introduced to provide personalised product recommendations based on the size of the installation and the specific needs of each scenario.
Eleven Fan, Hikvision’s overseas SMB solutions manager, highlighted the company’s commitment to making it easier for installers to meet the needs of SMBs. “Despite the significant potential in the SMB market, installers often face challenges such as complex product configurations, steep learning curves, and high installation and maintenance costs. Hikvision’s new solutions overcome these barriers by offering fresher business insights, faster product guides, and more convenient quoting services,” Fan said.
Tailored solutions for common SMB needs
The initial set of solutions is focused on four key areas frequently encountered by SMBs: stores, offices, houses, and farms. Each solution is designed to address the unique needs of these business types while enhancing security and operational efficiency.
The Store Solution aims to improve operations, security, and decision-making for retailers, while the Office Solution integrates security, access control, attendance tracking, and conference management features. The House Solution focuses on property protection and control, offering advanced technologies to enhance safety and convenience for homeowners. For farms, the Farm Solution provides perimeter security and livestock monitoring, even in remote locations without a reliable power supply.
Expanding installer capabilities beyond security
In addition to traditional video security, Hikvision’s new SMB solutions open up opportunities for installers to expand their business into other areas, such as audio and networking solutions. For example, stores can now implement audio applications for background music, promotions, and notifications, while office environments can benefit from robust networking solutions to ensure seamless internet access throughout the workplace.
Installers can easily customize their solutions by adding various sub-applications, such as video surveillance, access control, time attendance systems, audio broadcasting, Business Intelligence (BI) tools, advertising displays, alarms, and video intercoms. The unified platform, Hik-Connect, allows clients to manage these systems with ease.
Support through Hik-Partner Pro
To further support installers, Hikvision has upgraded its Hik-Partner Pro platform to include enhanced product and system knowledge, detailed installation guidance, simplified quoting services, and remote maintenance assistance. The smart ordering tool accelerates the selection process by providing tailored recommendations based on inputs such as store size and installation type. This enables installers to streamline the process, seize new business opportunities, and better serve their clients.
By providing these one-stop SMB solutions, Hikvision is helping installers reduce complexity, improve customer satisfaction, and unlock new avenues for growth in the competitive SMB market. For more information about Hikvision’s one-stop SMB Solutions, please visit our website